With the headset switched ON, press and hold the multi-functionbutton for 10 seconds to restart the device to try it again.If you still have a problem, please don’t hesitate to contact us viaservice@prancybt.com, and we···

A: If the device prompts for a password/PIN, try each of thefollowing: 0000, 8888, 1111, or 1234. Note: Most phones do notprompt you for a passkey. If you tried all of these passwords but none of them works, and ifyou ha···

A: With the power on and no calls connected, press the MFB andVolume - buttons at the same time. Hold for 5 seconds to clear thepairing records.The red light will be on for 1 second, whichindicates the pairing record has···

A: Kindly note generally all headsets on the market can only controlcell phone calls instead of desk phone calls or calls from apps,websites, or software on a phone or computer, which is the samewith almost all headsets ···

A:1. If you pair the headset via Bluetooth, the mute button will onlywork when you have cell phone calls instead of desk phonecalls or calls from apps, websites, or software on a phone orcomputer.2. If you pair the heads···